Privacy Policy

At Toronto AI Tutor, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you interact with our website or services. By using this website or submitting any form, you acknowledge that you have read and understood this policy.

1. Who We Are

Toronto AI Tutor is an AI education and coaching service based in Toronto, Ontario, Canada. We provide personalized AI tutoring, team workshops, and AI workflow coaching to professionals and businesses. References to "we," "us," or "our" in this policy refer to Toronto AI Tutor and its operator.

If you have questions about this policy or your personal data, you may contact us at: hello@torontoaitutor.com

2. Information We Collect

We collect only the information necessary to deliver and improve our services. The categories of personal information we may collect include:

• Contact information: Your name and email address, provided voluntarily when you submit an inquiry or complete our free assessment form.
• Assessment responses: Your answers to the free skills assessment form (hosted via Google Forms), which may include information about your occupation, business type, current AI usage, and learning goals.
• Communications: The content of any emails you send to us, including questions or requests for information.
• Technical data: Standard server log data that may include your IP address, browser type, and pages visited, collected automatically when you browse this website. This data is not linked to your identity.

We do not collect sensitive personal information such as financial account details, government identification numbers, health information, or biometric data.

3. How We Use Your Information

We use the information we collect for the following limited purposes:

• To respond to your inquiry or assessment submission and discuss how our services may help you.
• To schedule, confirm, and deliver tutoring sessions, workshops, or coaching engagements you have booked.
• To send you service-related communications, including session confirmations, follow-up resources, and relevant updates about Toronto AI Tutor (with your consent, where required by law).
• To improve the quality and relevance of our services based on aggregated, anonymized feedback.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. We do not share your personal information with third parties for their own marketing purposes.

We may disclose your personal information only in the following limited circumstances:

• Service providers: Trusted third-party tools and platforms used to operate our services (such as Google Workspace for email, and Google Forms for assessment intake). These providers are bound by their own privacy policies and process your data only as necessary to provide their services.
• Legal obligations: If required by applicable Canadian law, court order, or government authority, we may disclose personal information to the extent necessary to comply with that obligation.
• Business transfer: In the unlikely event of a business sale, merger, or asset transfer, personal information held by Toronto AI Tutor may be transferred to the acquiring party, subject to the same protections described in this policy.

5. Third-Party Services (Google Forms)

Our free assessment form is hosted by Google Forms, a service provided by Google LLC. When you complete the assessment, your responses are collected and stored by Google in accordance with Google's Privacy Policy. Google acts as a data processor on our behalf for this purpose.

We encourage you to review Google's privacy policy to understand how they handle data. By submitting the assessment form, you acknowledge that your responses will be processed by Google as described in their policies.

This website may also include links to third-party websites or services (such as Google, Anthropic, or other tools referenced in our content). Toronto AI Tutor is not responsible for the privacy practices of those third-party sites and we encourage you to review their privacy policies independently.

6. Cookies & Analytics

This website does not currently use tracking cookies, advertising cookies, or third-party analytics tools (such as Google Analytics) that track individual user behavior across sessions or sites. Basic session cookies may be used by your browser to ensure the website functions correctly; these do not identify you personally and are not used for marketing purposes.

If we introduce analytics tools or cookies in the future, we will update this policy and, where required by Canadian law, obtain your consent prior to setting any non-essential cookies.

7. Your Rights Under CASL & PIPEDA

As a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy legislation, as well as under Canada's Anti-Spam Legislation (CASL).

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
• Make a complaint to the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

Under CASL, you have the right to:

• Receive commercial electronic messages (CEMs) only if you have given express or implied consent.
• Unsubscribe from any commercial electronic messages we send, at any time, by following the unsubscribe instructions in the message or by contacting us directly at hello@torontoaitutor.com. We will process your unsubscribe request within 10 business days.

To exercise any of these rights, please contact us at hello@torontoaitutor.com. We will respond to requests within the timeframes required by applicable law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Assessment responses and inquiry emails are retained for as long as a client or prospective client relationship exists and for a reasonable period thereafter. You may request deletion of your personal information at any time by contacting us, subject to any legal obligations we may have to retain certain records.

9. Security

We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, using appropriate physical, administrative, and technical safeguards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. By providing us with your information, you acknowledge and accept this inherent risk.

10. Liability Limitation & Disclaimer

To the maximum extent permitted by applicable law:

• All services and content are provided "as is" and "as available" without warranty of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Toronto AI Tutor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website, your personal data, or our services, even if advised of the possibility of such damages.
• Our total aggregate liability to you for any claim arising under or in connection with this Privacy Policy shall not exceed the amounts actually paid by you to Toronto AI Tutor in the twelve (12) months preceding the claim, or zero dollars ($0) if no amounts have been paid.
• This website is informational only. Results described or implied on this website are not guaranteed. Individual outcomes will vary and depend on many factors outside of our control.

Nothing in this liability limitation shall exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable Canadian law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this policy. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Toronto AI Tutor
Toronto, Ontario, Canada
Email: hello@torontoaitutor.com

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.